Update 4 pm 10/11/19: We anticipate this being fixed around mid-day on Saturday 10/12/19. Please continue to use the phone numbers listed below.
BT is currently experiencing a major network outage, our texting/phone info is down, as is our app and our phone lines. If you need us, tweet us at Twitter.com/ride_bt or call our back up phone line at:
BT Customer Service: 540 552-0768
BT Access: 540-552-0799.